Is Twitter not sending a verification code text to your phone number?
If yes, you will not be able to access your Twitter account.
When Twitter asks you to type in the code sent to your phone, it is to verify your identity, a security measure to protect your account from imposters.
If in the case where the supposed code is not sent to your phone and you are sure that your phone number is valid and working, a couple of issues ranging from network issues to Twitter servers downtime.
However, they are a couple of ways to fix this Twitter not sending security code issue, which will take you less than 5minutes.
In this guide, you will learn how to fix the issue of twitter security or verification code not sending to your phone.
Ways to fix Twitter security code not sending to phone
To fix Twitter not sending verification or security code to your phone, they are a couple of measures you can take.
Once you have followed any of these methods, your code should be sent to the phone in no time.
Also, keep in mind that the phone number that you want to receive the code to should be active and working.
Make sure to also check if the digits are correct including your country code depending on where you are at the moment. Check out your location’s country code at countrycode.org.
- Check for blocked contacts
- Toggle your internet connection
- Ask Twitter to call you on phone
- Contact your network provider
- Clear your Twitter app’s cache
- Contact Twitter support
- Wait it out
1. Check for blocked contacts
Block numbers and messages > Block numbers
Go to your Messages app on your phone and navigate to settings. Once on the new window click on “Block numbers and messages > Block numbers”.
Next, unblock all contacts that you are sure don’t belong to anyone you purposely blocked because Twitter can text you with any phone number.
Once you have unblocked them, go back to your Twitter and request the code to be sent to your phone number again, and this time you should be able to receive the code to your phone as you should have removed Twitter from your blocked contacts list!
2. Toggle your internet connection
If the first step did not work, the next thing to do is to switch your internet connection off and then on by toggling the button.
This is because poor internet connection on your side can sometimes be the cause of Twitter identity verification codes via SMS not sending to your phone.
Simply turn off your internet connection, turn it on again after 2 minutes, and then request for the code again, it should be sent to your phone within 2 minutes, if not, move on to the next step.
3. Ask Twitter to call you on phone
One of the next best ways to receive verification codes on your phone is to have them call you, this usually works better than receiving the code as an SMS because man things can hinder you from receiving the SMS codes on your phone.
If you have already requested that the Twitter code should be sent as an SMS to your phone, you will need to wait for a few seconds to minutes to be able to request the code again.
Once you can request the code again, choose for them to call you on phone.
The phone call usually happens within seconds so keep your phone handy and also a pen or paper to write down the code as they call it out for you.
So you will need to be prepared before you request to receive the verification code by phone call.
4. Contact your network provider
If the above step did not work for you then you need to contact your network provider as they should be able to rectify this issue for you in no time!
If you are using T-Mobile, Verizon, Airtel, MTN, or GLOBE, they have their customer care contacts on their websites once you search for “x customer care” (x is your network provider) on Google.
Once you have gotten their contact, give them a call, explain to them your issue of not receiving verification code from Twitter and your issue will be fixed, if not move on to the next step.
5. Clear your Twitter app’s cache
Settings > Apps > Twitter > Storage > Clear cache
One of the most common things to do to fix any technical issue is to clear cache, this is the route we are going to take in this situation.
Clearing cache on Twitter will not be possible if you have not logged in to your account especially for iPhone users.
However, if you are an Android user, you can clear your Twitter cache even without logging into your account by navigating to “Apps” under “Settings” on your phone.
Once you have located “Apps” on your phone, scroll up to find the Twitter app then tap on it followed by tapping on “Storage” the “Clear cache”.
After you have cleared your cache on your Twitter app, open Twitter again and try logging in, you will be asked to input a verification code, select to receive the code by phone call (highly recommended) or by SMS.
6. Contact Twitter support
If clearing your app cache did not work for you, your second to last resort will be to contact Twitter support.
Although it may take a long time to get a reply from them, this is usually a sure bet way to fix this issue.
You can contact Twitter support here so that you can get more information on what could be causing the issue, and possibly get a fix from them.
7. Wait it out
The last resort is usually to try and request for the ode again, by SMS or phone call, and then leave the app open at least for 30 minutes or more.
As long as Twitter servers are working properly, (check it here). Then you should be able to receive the verification code from twitter before the end of the day.
The most common reasons why twitter code is not sending to your phone is that your internet connection, you have blocked Twitter’s phone number unknowingly or that the Twitter servers are down.
Although they a couple of other reasons for this issue, the aforementioned ones are usually the main ones.
However, I have listed the easy ways you can fix this Twitter verification issue in this guide, so you should read through it to the right method for you.