
Are you experiencing a screen that flashes white and audio that randomly cuts out while watching Xumo?
This issue can be frustrating, especially when you’re trying to enjoy your favorite content.
It’s one of the occasional glitches some Xumo users encounter.
Xumo is a free streaming service offering live and on-demand content, but like any platform, it’s not immune to technical issues.
In this guide, we’ll cover the possible reasons why your screen is flashing white and the audio is cutting out, as well as all the ways to fix it.
Why Does Xumo Keep Flashing White and Losing Audio?
If your Xumo screen keeps flashing white and the audio cuts out, several factors could be causing the problem:
- Temporary Streaming Glitch – Sometimes, brief service interruptions or streaming bugs can cause screen flashing and audio dropouts.
- Outdated App or Firmware – Running an older version of the Xumo app or outdated firmware on your device can lead to playback issues.
- Poor Internet Connection – A weak or unstable internet connection can result in buffering, lagging, or sudden screen glitches.
- Device Compatibility Issues – Certain TVs or streaming devices may experience compatibility issues with Xumo’s app.
- Corrupted Cache Data – Accumulated cache files can sometimes cause unexpected glitches in streaming apps.
How to Fix Xumo Screen Flashing White and Audio Cutting Out
If you’re dealing with this issue, try these troubleshooting steps:
Fix 1: Restart Your Device
A simple restart can clear temporary glitches and refresh your streaming session.
- Power off your device (TV, streaming stick, or mobile device).
- Unplug it from power for about 30 seconds.
- Plug it back in and turn it on.
- Relaunch the Xumo app and check if the issue persists.
Fix 2: Check Your Internet Connection
Streaming problems often stem from a slow or unstable connection.
- Restart your WiFi router.
- Run an internet speed test (Xumo recommends at least 5 Mbps for smooth streaming).
- If your speed is too low, switch to a wired connection or mobile data if possible.
Fix 3: Update the Xumo App
Using an outdated version of the app may cause playback issues.
- On your device, go to the app store (Google Play, Apple Store, Roku, or Fire TV).
- Search for Xumo and check for updates.
- Install the latest version and relaunch the app.
Fix 4: Clear Cache and App Data
Clearing cache files can help fix performance issues.
On Android Devices:
- Open Settings → Tap Apps.
- Find Xumo and select Storage.
- Tap Clear Cache, then restart the app.
On Fire TV or Roku:
- Uninstall and reinstall the Xumo app to clear its data.
Fix 5: Try a Different Streaming Device
If the issue persists, try using Xumo on a different device (e.g., switch from a Smart TV to a streaming stick or mobile app) to see if the problem is device-related.
Fix 6: Disable Hardware Acceleration (If Available)
Some devices have a hardware acceleration setting that may cause screen flickering.
- Go to Settings in the Xumo app (if available).
- Look for a hardware acceleration or video processing option and disable it.
- Restart the app and test playback.
Fix 7: Contact Xumo Support
If none of these fixes work, you may need to contact Xumo Support for further troubleshooting.
- Visit the Xumo Help Center on their official website.
- Report the issue, including your device model, app version, and internet speed.
Conclusion
Experiencing screen flashes and audio cutouts on Xumo can be frustrating, but with the right troubleshooting steps, you can usually resolve the issue quickly.
Restarting your device, checking your internet connection, updating the app, and clearing cache data are all effective ways to fix this problem.
If none of these methods work, trying Xumo on a different device or reaching out to Xumo Support may be your best option.
Did any of these fixes help you? Let us know, and feel free to share this guide with others experiencing the same issue!
Additional Reading:
How To Fix Xumo Box Won’t Power On Consistently
How To Fast Forward On Xumo On A Smart TV
How To Fix Xumo Streaming Box Not Showing Any Apps
Brianna is based in Minnesota in the US at the moment, and has been writing since 2017. She is currently a 3rd Year med student at the time of writing this.