If you’re experiencing the HTP-998 error when trying to use Netflix, you’re not alone.
This issue is frustrating and can prevent you from streaming your favorite shows and movies.
The problem could be caused by network issues, outdated app versions, corrupted cache files, or conflicts with system settings.
Fortunately, there are several troubleshooting steps you can take to resolve this issue without having to reinstall Netflix.
In this guide, you will learn how to fix the HTP-998 error (We’re having trouble accessing these titles for you right now. Please try again later or select a different title.) on Netflix and the reasons behind this problem.
How to Fix HTP-998 Error On Netflix
To fix the HTP-998 error on Netflix, start by restarting the app.
If that doesn’t work, try clearing the app’s cache, updating Netflix, checking your internet connection, and restarting your device.
Here is how to fix the Netflix HTP-998 error:
- Restart the Netflix app
- Clear Netflix’s cache files
- Update Netflix to the latest version
- Restart your device
- Check your internet connection
- Disable VPN or proxy
- Reinstall Netflix
1. Restart the Netflix App
The simplest fix is to restart Netflix completely.
Sometimes, temporary glitches cause Netflix to show errors like HTP-998.
Close Netflix completely by using the app’s exit option.
Use Task Manager (Ctrl + Shift + Esc) to end any running Netflix processes.
Open Netflix again and check if the issue persists.
2. Clear Netflix’s Cache Files
Corrupted cache files can cause errors on Netflix.
Deleting the cache might resolve the HTP-998 error.
On Windows, press Windows + R to open the Run dialog.
Type %AppData%\Netflix\Cache and press Enter.
Delete all files inside the Cache folder.
Restart Netflix and check if it works.
3. Update Netflix to the Latest Version
An outdated Netflix version may be incompatible with system updates and cause errors.
Open Netflix and check for updates in the app store.
If Netflix won’t open, download the latest version manually from Netflix’s official website or app store.
Install the update and relaunch Netflix.
4. Restart Your Device
Restarting your device can fix temporary system issues that affect Netflix.
Turn off your device completely.
Wait for a few seconds and turn it back on.
Open Netflix and check if the error is fixed.
5. Check Your Internet Connection
A slow or unstable internet connection might cause the HTP-998 error.
Restart your router and modem.
Try connecting to a different network.
Use a wired connection instead of Wi-Fi if possible.
6. Disable VPN or Proxy
Using a VPN or proxy server can cause Netflix errors like HTP-998.
Turn off any VPN or proxy settings on your device.
Try streaming Netflix again without VPN or proxy.
7. Reinstall Netflix
If none of the above steps work, reinstalling Netflix might be the only solution.
Open Settings > Apps > Apps & features.
Uninstall Netflix and delete leftover files if necessary.
Download and install the latest version from Netflix’s official website or app store.
Launch Netflix and log in again.
Conclusion
The HTP-998 error on Netflix can be frustrating but is usually fixable with a few troubleshooting steps.
Restarting the app, clearing the cache, updating Netflix, checking your internet connection, and disabling VPN are some of the best ways to resolve this problem.
If the issue persists, reinstalling Netflix should be your last resort.
Hopefully, one of these solutions helped you fix the error so you can continue enjoying your shows and movies.
If this guide was useful, consider sharing it with others who may be facing the same problem.
Brianna is based in Minnesota in the US at the moment, and has been writing since 2017. She is currently a 3rd Year med student at the time of writing this.
