How To Fix Philips 50PUS7304/12 Stuck On Logo Screen

Have you been facing issues with your Philips 50PUS7304/12 TV getting stuck on the logo screen?

If yes, then you are in the right place for a solution.

The Philips 50PUS7304/12 is a well-known 50-inch 4K UHD TV with Ambilight technology that enhances the viewing experience.

However, like any other smart TV, it may sometimes experience problems, and one of the most frustrating issues is getting stuck on the logo screen during startup.

This issue can prevent you from accessing the home screen, apps, and settings, making your TV unusable.

So what causes this issue, and how can we fix it?

In this guide, you will learn how to fix the Philips 50PUS7304/12 stuck on the logo screen and why it happens.

Why Is My Philips 50PUS7304/12 Stuck on the Logo Screen?

Several reasons could cause your Philips TV to freeze on the logo screen.

These include firmware corruption, power supply issues, or even hardware malfunctions.

From our experience, here are some of the most common causes:

• Corrupt firmware update – If the TV was interrupted during a software update, the firmware may have become corrupted, leading to boot failure.
• Power fluctuations – A sudden power outage or fluctuation may cause the TV to malfunction.
• Cache buildup – Over time, accumulated cache data may slow down the system and cause booting issues.
• Faulty motherboard – In rare cases, internal hardware failure such as a faulty motherboard or memory chip can lead to startup problems.

Now, let’s go over the solutions to fix this issue.

How To Fix Philips 50PUS7304/12 Stuck on Logo Screen

To fix your Philips 50PUS7304/12 TV being stuck on the logo screen, the first solution is to perform a power cycle.

The second solution is to check for software corruption and perform a forced firmware update.

The third solution is to reset your TV to factory settings using button combinations.

There is also a fourth solution in this guide for fixing this issue, keep reading to find out.

Here is how to fix the Philips 50PUS7304/12 stuck on the logo screen:

Solution #1: Power Cycle Your TV

The first and simplest solution is to power cycle your TV.

This helps clear minor software glitches and resets the internal components.

Here’s how to do it:

1. Unplug your TV from the power outlet.
2. Wait for at least 5 minutes to allow any residual power to drain.
3. Press and hold the power button on the TV (not the remote) for 30 seconds.
4. Plug the TV back into the power source and turn it on.

If the issue persists, move to the next solution.

Solution #2: Perform a Forced Firmware Update

If the software is corrupted, a forced firmware update can help restore the system.

Follow these steps:

1. Download the latest firmware for your Philips 50PUS7304/12 from the official Philips support website.
2. Extract the firmware file and copy it to a USB flash drive (formatted as FAT32).
3. Insert the USB drive into the USB port on your TV.
4. Unplug the TV from power.
5. Press and hold the power button on the TV while plugging the power cable back in.
6. Keep holding the button until the TV detects the USB and starts updating.
7. Wait for the update process to complete and follow the on-screen instructions.

This should resolve any firmware-related issues.

Solution #3: Factory Reset Your TV Using Button Combinations

If your TV is still stuck, performing a hard reset can restore it to factory settings.

Here’s how to do it:

1. Unplug the TV from power.
2. Press and hold the volume down (-) button and power button on the TV.
3. While holding the buttons, plug the TV back into power.
4. Keep holding the buttons until you see the recovery menu on the screen.
5. Navigate to Factory Reset using the volume buttons and confirm with the power button.
6. Wait for the reset process to complete.

Your TV should now boot up properly.

Solution #4: Check for Hardware Issues

If none of the above solutions work, the issue could be hardware-related.

Faulty components such as the motherboard or T-con board may be causing the problem.

To diagnose hardware failure:

1. Check if you hear audio when pressing buttons on the remote. If yes, the display may be faulty.
2. Try using a flashlight to see if the screen is dimly displaying an image. If so, the backlight may be defective.
3. If the TV does not respond at all, it may need professional repair.

In this case, contact Philips customer support or take your TV to a certified repair center.

Conclusion

If your Philips 50PUS7304/12 is stuck on the logo screen, it could be due to software corruption, power issues, or even hardware failures.

This issue can usually be fixed manually by performing a power cycle, updating the firmware, or resetting the TV to factory settings.

If none of these solutions work, then the problem might be hardware-related, and you may need to seek professional repair.

Just follow the solutions in this guide carefully, and you should be able to get your Philips TV back to normal in no time.

Additional Reading:

How To Fix A Philips Android TV That Keeps Rebooting Itself

How To Fix A Philips TV That Says ‘No Internet Connection’ But Is Connected

How To Fix Philips Smart TV 7303 That Keeps Freezing After Factory Reset