Are you looking to get a refund on Just Eat?
If you are, the process is straightforward, and you can quickly resolve any issues with your order.
You might need a refund for various reasons, such as receiving the wrong food or experiencing a late delivery.
In this guide, you’ll learn how to get a refund on Just Eat easily, ensuring you can enjoy your meals without any concerns.
How To Get A Refund On Just Eat
Getting a refund on Just Eat is easy!
Just follow these simple steps, and you’ll have it sorted in no time.
Step 1: Open the Just Eat App
First, find the Just Eat app on your phone.
It has a green logo with a white fork and knife.
Tap on it to open the app.
Step 2: Go to Your Orders
Once the app is open, look at the bottom of the screen.
You’ll see a button that says “Orders.”
Tap on that to see all the food you’ve ordered.
Step 3: Find the Order You Want to Refund
Now, scroll through your list of orders and find the one you want to get a refund for.
Tap on that order to see more details about it.
Step 4: Report a Problem
Once you’re on the order page, look for a button that says “Help” or “Report a Problem.”
Tap on it to tell Just Eat what went wrong with your order.
Step 5: Choose the Reason for the Refund
Now, you’ll see a list of reasons you can pick from.
It could be that your food was late, wrong, or damaged.
Tap on the reason that matches what happened with your order.
Step 6: Provide Extra Details and Submit Your Request
After choosing a reason, you might need to type in some extra details.
Explain what went wrong with your order so Just Eat can understand your problem better.
Once you’ve added all the information, look for a button that says “Submit” or “Send.”
Tap on it to send your refund request to Just Eat.
Step 7: Check Your Email and Wait for Your Refund
After submitting, Just Eat will send you a message to your email.
Open your email app and look for a message from Just Eat.
This will tell you if your refund has been approved.
Now, you just have to wait for your refund.
It can take a few days to show up in your bank account or payment method, so be patient!
Once you’re done, you can close the Just Eat app.
Just tap the home button on your phone or swipe up to go back to your home screen.
Can I Get Multiple Refunds On Just Eat?
Yes, you can request multiple refunds on Just Eat if you have experienced issues with different orders.
However, each refund request needs to be submitted separately for each order.
Just ensure that you provide clear details about each issue when making your requests.
Keep in mind that Just Eat will review each case individually, so the approval of multiple refunds will depend on the specifics of each situation.
Always check the refund policy for any additional guidelines or limitations.
Conclusion
As you have seen, requesting a refund on Just Eat is a simple process that allows you to address any issues with your orders.
Even if you’ve received the wrong food, experienced delays, or encountered other problems, you can easily submit multiple refund requests as needed.
Just remember to provide clear information about each situation to help expedite the process.
By staying informed and proactive, you can ensure that your dining experiences remain enjoyable and hassle-free.
Brianna is based in Minnesota in the US at the moment, and has been writing since 2017. She is currently a 3rd Year med student at the time of writing this.
