How To Fix ChatGPT Verification SMS Code Not Sending

How To Fix ChatGPT Verification SMS Code Not Sending

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Is ChatGPT not sending verification code SMS to your phone?

If yes, you will not be able to register a new account on ChatGPT using your phone number?

When ChatGPT asks you to type in the code they have sent to your phone, they do so to provide an extra layer of security to your account in case you ever forget your login details.

Another reason for this is that they want to make sure that you will not spam their platform by registering more than once; of course, this doesn’t prevent someone with multiple phone numbers.

So if in the case where you are not receiving any SMS verification code from ChatGPT, and you are sure that the number you have typed in is correct then it could be a couple of reasons ranging from service issues to ChatGPT servers downtime.

However, there are a couple of ways to fix this ChatGPT not sending verification SMS code to a phone number, it should take you less than 5 minutes to execute.

How to Fix ChatGPT Verification SMS Code Not Sending To Phone

To fix ChatGPT not sending verification codes as SMS to your phone number, there are a couple of measures you can take.

Before we start, make sure that the phone number you have opted to receive the verification code with is active and that all the digits are correct.

Also, make sure that you chose the correct country code that tallies your current location.

Here is how to fix ChatGPT not sending verification code SMS to your phone:

1. Check for blocked contacts

2. Ask ChatGPT to send the code via WhatsApp

3. Use another phone number

4. Clear your browser’s cache data

5. Contact ChatGPT tech support

1. Check for blocked contacts

The first solution is to check your phone for blocked contacts, also check if you have enabled any feature that blocks messages from unknown numbers and disable it.

You can always find settings like this under “Call settings” on any smartphone.

2. Ask ChatGPT to send the code via WhatsApp

If you have opted to receive the verification code from ChatGPT as an SMS to your phone number and you have not gotten it, you can always use the “Send via WhatsApp instead” option.

However, you will need to input the phone number that is connected to your WhatsApp account for this.

The verification will be sent to your WhatsApp as a text and it will be from ChatGPT, you can then copy and paste the code to complete your registration.

3. Use another phone number

Sometimes, service provider issues might be the reasons why you are not getting an SMS from certain contacts and ChatGPT is no different.

So, if a particular phone is not working, you can always use another phone number to receive the verification code, make sure to select your correct country code.

4. Clear your browser’s cache data

Another solution to not getting a text from ChatGPT is to clear your browser’s cache data.

This browser must be the one you are accessing the ChatGPT account from.

The methods to clear cache data on a browser vary, but for Google Chrome you can clear the cache by checking the “Cookies and other site data” and “Cached images and files” and then clicking or tapping on “Clear data”.

5. Contact ChatGPT tech support

If you have tried out all the solutions above and you are still not getting the verification code via SMS from ChatGPT, then you will have to contact their tech support.

Although it may take them a while to respond to you due to the number of requests they get in a day, they may still be of help.

At least they might be able to provide an alternative for you to complete your ChatGPT account registration, you can contact them here.

Conclusion

The most common issue that pre-ChatGPT users experience is not being able to receive a verification code for their phone numbers via SMS.

This is a serious issue because even though you will be asked to verify via a link in an email from them, you cannot fully verify a new ChatGPT account without passing the phone number verification stage.

However, in this guide, we have listed all the solutions that have helped some of our readers fix this verification issue on ChatGPT.

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