Sometimes Xbox can get so buggy that it malfunctions so badly, and that is why things like reporting that you are playing a game while you are not.
So if you are seeing that you are playing a game on your Xbox profile when you are not, then you have “caught the bug”.
This bug has been reported to be a result of system updates or build-up junk or cache data (game and network); clearing them is usually the solution to this issue on Xbox.
Additionally, power cycling the Xbox console has been able to fix this issue for some users (we will explain below).
Either way, we want it fixed especially when the game shown on your profile is not a game you own or have ever played.
In this guide, you will learn how to fix your Xbox profile to stop saying you are playing a game when you are not.
How to Fix Xbox Saying You Are Playing A Game When You Are Not
The feature to configure your Xbox profile to show your profile visitors the game you are playing in real-time is a nice one.
However, when it stops displaying accurately the game you are playing or even starts saying you are playing a game you don’t even own, it sort of beats the purpose.
When something like this happens it becomes a glitch or a bug, and it is caused by an overloaded cache or junk game and network data.
To fix this bug, simply a clear game and network cache data and then power-cycle your Xbox console.
Here is how to fix your Xbox profile to stop saying you are playing a game when you are not:
- Method 1: Clear local saved games data,
- Method 2: Clear network cache data,
- Method 3: Power-cycle your console,
- Method 4: Change your password and re-add your account.
Method 1: Clear local saved games data
The first method will be to clear locally saved game data on your Xbox console.
To do this, go to “Settings” and select “System” and then “Storage”.
Next, click on “Clear Local Saved Games”, choose “Yes and Restart”.
Method 2: Clear network cache data
Sometimes network cache can also be the cause of malfunctions on Xbox and if this cache data have built up over time, it may slow down the whole system.
To clear network cache data on Xbox, go to “Settings” on your Xbox and then select “Network”.
Click on “Network Settings” followed by “Advanced settings” and then “Alternate MAC Address”.
Finally, click on “Clear and restart” and your Xbox will reboot and your profile should be updating fine this time.
Method 3: Power-cycle your console
Power cycling your Xbox console helps to clear more cache data and fix certain abnormalities.
Doing this will not make you lose any game progress as long they have been saved.
To do this, go to “Settings”, select “General” then “Power mode & startup” and finally click on “Restart”.
Method 4: Change your password and re-add your account
If none of the 3 methods worked for you, then you will have to sign out of your account and sign back in.
You will also have to change your account password in case you are indirectly sharing your account with someone else (which is one of the reasons why your Xbox profile would be saying that you are playing a game even when you are not).
So first, change your Xbox password (make sure you write the new password down somewhere safe), sign out of your Xbox account, and sign back in; this should be able to fix this bug for you.
It is not uncommon for your Xbox profile to say that you are playing a game that you are not even playing or own.
If you are getting this error and you are sure that you are not sharing your account with anyone, then clear cache and network data.
In some cases, power-cycling your Xbox can also help fix this error in Xbox one and the S series.